Friday, August 31, 2012

Week 2 D-3

One concept from the reading that I found interesting was the 6 confrontational steps. It starts off with preparation- which is indentifying the problem/issues/needs.  Next comes tell the person, letting them know you need to talk. Followed by interpersonal confrontation, talking to the other person about the problem. Then considering your partners point of view, so you would listen and respond with understanding. After that is resolving the problem, to make a mutual agreement. The last step is to follow up on the solution; you can set a limit for reevaluation. All of these steps are important and needed to help with conflict and confronting a situation. The last step the book mentions is sometimes forgotten about and each step is important. I had to deal with an issue at work with my boss and looking back, I think I took similar steps to what the book talks about. We were able to overcome the issue and we revisited the issue a few weeks later to see how things were going and it was better than ever. So I believe that these steps are very essential to help with confronting an issue.

Thursday, August 30, 2012

Week 2 D2


After reading chapter 2 and learning more about the process of managing conflict, I would have to say that I take a non-process view on relationships more, but it does depend on the situation. I think that at times I do it for communication and conflict as well, and like I said before it just depends on the situation. When looking at it in a relationship aspect I do it more. I’m not a fan of changes a lot and at times I believe that some people really can’t change no matter how hard they try. I have tried to help people change and it hasn’t worked so I’ve given up on people changing. I think that over time and with someone proving me wrong that I could change my thinking towards it. Another way that could help my way of thinking would be not jumping to conclusions and getting a better understanding of what is really going on.

Wednesday, August 29, 2012

Week 2, D1-Conflict


After reading the chapter and getting more familiar with conflict, I would have to agree that humans have an instinct for it. Not everyone has the same goals/values in life and that will always be a fact. Conflict will always happen. You aren’t always going to see eye to eye with someone and that is another reason conflict happens. It’s a natural instinct for people at times to defend their opinions and that is a way that conflict also arises. I somewhat believe it’s an inborn trait. I think we develop it over time and as we get older and wiser and have more of an opinion with things, that conflict happens more. Our life perspectives aren’t the same as everyone else’s.  Of course there will be disagreements at times, but that doesn’t make anyone less human. We all have a right to what we think and that’s perfectly fine. The way people handle conflict is also different from one another’s and because of that, it can spiral out of control and be bigger than needed.

Friday, August 24, 2012

My Introduction


Hello fellow Comm115P classmates,
 I want to start off by introducing myself, I’m “Roro”  This is my second year at SJSU. I transferred from West Valley with an associate’s degree in Liberal Arts. I am currently working on my bachelor’s degree in Communication.  I’m a full time student, and work full time also.  My communication story is that I love communication. I have enjoyed all of the classes that I have taken so far and I look forward to taking more.  I have taken Comm101C, 105P and I am also taking this semester Comm141P and 133F. I want to learn more about communication as a whole and get as much experience as possible. My goal for this class is to learn more about conflict with communication and how to better solve things. I want to learn a more effective way to handle conflict in certain setting, such as work.  I hope that I can learn to become a better problem solver.  I look forward to learning new things in this class and getting to know everyone.  Let’s have a great semester!