I believe that it’s easy for me to stop a conflict. Often times
I find myself being the one who steps in to stop things or to try and
compromise with the other person just to end the conflict. Also I can be the
one to just walk away for a little bit to calm down and then come back and
ready to deal with the situation. The S-TLC system is something that comes in
handy when dealing with conflicts. I feel that when I usually deal with
conflict, I can follow those steps and I do stop things, and then think to
myself, how am I going to act. The part
that can sometimes be difficult is the listen. I have at times combined the
listen and communicate step together so that I can get everything in that I need
to and I have cut the other person off when I was supposed to be listening to
jump in and talk. But since I find it easy to stop conflict, some advise I’d
give to others is to just take control and say stop and just step back and
collect yourself. It can be hard to do, but once you step back and think, it
can become easier to listen and communicate effectively again. The way I like
to do a “time out” is to walk way and think about everything, it helps me to
think on my own without having the conflict follow me.
Roro,
ReplyDeleteIt seems that being able to stop conflict is a trend among Communication Studies students. Many of us often find ourselves being the mediators and step into a conflict to help end it OR to just end a conflict of our own. I think this is an extremely beneficial skill for us! I completely agree that the S-TLC model is extremely helpful. I think that just stopping in general is something that is so important during conflict because it helps people regroup, then listening is also huge because if you aren’t listening, you are just arguing for nothing! It seems that walking away is a common “time out” technique and helps a lot of people!
Being able to stop conflicts is a useful skill, one that I also share. I find that being assertive and getting to the bottom of the problem is a lot quicker then letting it stew and get to an undesirable point. I also employ the "walk away and come back later" method to conflicts, usually so I can think about what I am going to say. Listening to the other person in the conflict speak can be very difficult when you don't agree with what they're saying, so patience is a must, and you must hear their side before you can effectively resolve it.
ReplyDeleteThe S-TLC method is something we all use to an extent, usually with a few of the steps either missing or combined, like you mentioned in your own post. Being communication majors we must learn to utilize the entire system in order to be effective conflict managers. Good work Roro!