I have to say that I really liked this chapter and feel that
at times I am the mediator amongst my friends. I liked the concept of the
opening statement. The opening statement is where the mediator talks about the
purpose and process of the mediation. They have to set the common rules and
make sure that everyone understand them.
The book lists the rules that the mediator have to make clear to the
disputant. The opening statement is what sets the tone and get everyone
prepared for what is going to take place. I feel that at times I have had to
play the role of the mediator and I have started things off between my friends
and at times its similar to what the book states. It seems like people do need
to know common rules on what is going to happen and how everyone gets a chance
to talk without interruptions. The opening statement is an important part of
mediation.
Hi Roro, I decided to respond to your post because I thought you did a good job. You responded by saying that at times you feel like you are the one who mediates conflicts amongst your friends. I feel the same way about myself. The purpose of a mediator is for a neutral third party to make sure that the communication between parties is effective. I have had instances where I act as mediator with friends. I save all of my communication books, I never sell them back, because they come in very handy for when I have a specific situation dealing with communication. I can refer back to my books and refresh my memory as to how to approach and deal with a conflict. Great job this week!
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